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Effective Technical Writing

DURATION: 16 hours (2 days)

Course Description

This 2-day workshop introduces attendees to the process of writing good quality technical documents. Technical documents include procedures, instructions, manuals, and user guides. You learn to clearly define outcomes of what your writing must deliver, who your readers are, and how to present the information in the most useable way.


This course will give you tips and techniques so that all your documents are clear, concise and consistent. You systematically work through the planning, structuring, writing, checking and presentation stages of a project so that you finish with a high-quality piece of writing that reaches its audience and achieves its purpose.

Course Objectives

At the end of this course, the participant should be able to: 

  1. Plan a technical document.

  2. Write appropriately for the audience.

  3. Understand basic grammar.

  4. Write clearly.

  5. Test a technical document.

  6. Edit a technical document.

Who Should Attend

If you are responsible for writing or editing technical material such as user manuals, staff instructions, procedures manuals, reference materials or training manuals this workshop is ideal for you. This course is specially designed for:

  • Technical writers

  • Training specialists

  • Business and systems analysts

  • Information technology managers

  • Security and safety professionals

  • Publications managers

  • Researchers

  • Quality managers

  • Project managers

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