Course Description
This is a 2 –day workshop course in learning the art of bringing people together, face-to-face or remotely, to gather requirements and gain consensus on solutions. This course teaches facilitation techniques that can be used for structured sessions and “facilitation-on-the-fly.” This course goes beyond traditional facilitation training by focusing on facilitation techniques specific to gathering business and functional requirements.
Course Objectives
Upon completion of this program, participants will be able to:
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Understand the different elicitation techniques.
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Plan the requirements gathering session.
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Develop the correct questions to ask the group.
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Facilitate the group to a consensus on the requirements.
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Learn how to deal with barriers to elicitation.
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Understand the advantages and challenges of elicitation techniques.
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Identify when and how to use each technique.
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Develop confidence and skill set to conduct facilitated sessions.
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Actively practice learned skills and techniques.
Course Features
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Instructor-led discussion.
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Class discussion.
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Workshop.
Who Should Attend
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Business Managers.
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Business analysts and systems analysts.
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Project, technical and QA managers.
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Software analysts.