The rapidly globalizing economy has opened a huge door of opportunity for Filipinos to build careers within the country's booming Business Process Outsourcing (BPO) and IT Enabled Services (ITES) sectors. Phoenix One's new diploma programs zeroes in on the requirements of BPO & ITES companies to produce graduates that are English-proficient, IT literate, imbued with a strong sense of customer service orientation, have strong analytical and problem-solving skills, and who can thrive in a multicultural work environment.

As with our IT programs, our ITES education and training tracks were developed in cooperation with industry majors. Our medical transcription curriculum was co-developed by SPI Technologies, the country's largest direct provider of healthcare documentation services for offshore markets. Our contact center courses, on the other hand, were developed in cooperation with the HR practitioners of most major players in the contact center industry.

• Customer Service
• Technical Support
• Medical and Legal Transcription
• Backroom office processing and shared services

• Industry-Relevant curriculum
• Courses anchored on industry best-practices
• Solid English language and IT skills
• Placement Assistance