Course Description
This 1- day course provides an overview of information systems (IS) and information technology (IT) concepts. This course discusses the different software, hardware, technology, information systems used in business, databases, role of IT in business, ERP, CRM, SCM and networks.
Course Objectives
Upon completion of this program, participants will be able to:
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Understand the difference between IS and IT
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Understand the important role of IT in business
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Understand the different software and Information Systems
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Understand and appreciate the different hardware, network and technology
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Understand and appreciate the concept of database, ERP, CRM, SCM.
Course Features
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Instructor – led discussion
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Class discussion/workshop
Who Should Attend
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Business Managers
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Business analysts and systems analysts
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Project, technical and QA managers
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Customers and users
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Application experts
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Software analysts and designers